Pre/De-Escalation ~ Interactions with Individuals in Distress ~ Mental Health Awareness ~ Interactions with Individuals Experiencing Homelessness ~ Customer Service Over the Counter, On the Phone & Through Email ~ Critial Incident Debriefs & Pre-Briefs ~ Team Building & Strenghtening ~ Organizational Strategic Planning ~ Active Shooter Incidents: Violence in the Workplace from Words to Weapons ~ Managerial & Leadership Coaching ~ Professional Standards of Conduct Training
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Pre/De-Escalation ~ Interactions with Individuals in Distress ~ Mental Health Awareness ~ Interactions with Individuals Experiencing Homelessness ~ Customer Service Over the Counter, On the Phone & Through Email ~ Critial Incident Debriefs & Pre-Briefs ~ Team Building & Strenghtening ~ Organizational Strategic Planning ~ Active Shooter Incidents: Violence in the Workplace from Words to Weapons ~ Managerial & Leadership Coaching ~ Professional Standards of Conduct Training 〰️
Training & Workshops
Customized staff and leadership training focused on communication, safety, conflict navigation, situational awareness, and public-facing work
Organizational Consulting
Strategic support for long term planning, leadership transitions, communication pathways, policies, procedures, team alignment, and workplace culture in nonprofit and public-sector environments
Leadership & Executive Coaching
Support for supervisors, managers, and executive leaders navigating complex decisions, sensitive personnel matters, and high-stakes conversations
Services available as trainings, consulting engagements, or ongoing support