CLIENT PERSPECTIVES

Experiences working and learning with Brad Taylor Group

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From strategic planning and organizational learning to facilitation and leadership development, clients value a partnership that is practical, and responsive to their real-world work.

What clients have shared

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Leaders and teams describe how Brad Taylor Group helps them navigate change, strengthen communication, and build lasting capability.

  • “Rose Haven has used Brad Taylor services over the course of several years. Each time he leaves us wanting more of his sage advice based on his direct experience working with this population. He is a treasure for non-profits like ours navigating the ever-changing environment serving people experiencing homelessness. He is well-planned, approachable, and a great strategic thinker. How fortunate we are to have such expertise in our very own city!”

    - Katie O'Brien
    Executive Director, Rose Haven

  • “Brad performed thorough needs analysis and in advance spoke to every level of staff who would have insights. He immersed himself to leverage his expertise precisely the way our learners needed it. His training is different. His style is his own and that is an extremely positive and practical difference. WE loved learning from Brad. Staff indicate after his training they have had greater success interacting with challenging situations in the field.”

    — Shannon Milliman
    City of Portland Wastewater Group Management Assistant, Learning and Development

  • “Brad is uniquely skilled at disrupting habitual trains of thought. When it is time to shake up your approach to a challenge, Brad guides the re-framing of a problem. After working with Brad on strategic planning and a two-day retreat, I trust that Brad can take on the dynamics of a work team through conscientious preparation. Even more vital to the success of an event, Brad adapts seamlessly to the energy of a room and remains flexible to an evolving process. Brad anticipates the requirements of your goals in advance, eliminating any barriers to a team showing up and getting down to work. ”

    — Casey Bieberich
    Complaint Investigator for the Independent Police Review

  • “I had the pleasure of participating in your class yesterday and just like the first one – it was great! It’s such a pleasure to walk away from a training knowing that I have gained something valuable and useful which will help me be better.”

    — Chris Pagnotta
    Senior Plans Examiner Bureau of Development Services, City of Portland

  • “You have the unique ability to flush out conflict and allow everyone at the table to be heard. Your facilitation was crucial and instrumental in its success and our office couldn’t be more grateful.”

    — Goldann Salazar
    Executive Assistant to City Commissioner Amanda Fritz

  •  “Thank you again for a wonderful training. Staff really enjoyed your style and expressed feeling comfortable discussing touchy subjects with you. It was also the first time I have seen them laugh that much at a training. Great job!”

    —  Marquea Holford
    Director of Emergency Services, Human Solutions

  •  “Within the last year I attended a training you gave on ‘Managing Conflict in the Field’. As an environmental investigator and duty officer responding to the 24 hour spill response hotline, I found your information to be very helpful.”

    — Beth Hiscott
    Environmental Investigator, City of Portland Bureau of Environmental Services

  •  “I just wanted to touch bases with you to thank you for your participation in our in-service training day. We received a lot of positive feedback regarding your presentation. Not only was the subject matter helpful but your way of presenting it kept our staff engaged.”

    —Lynette T. Brown
    Parking Enforcement Supervisor, City of Portland

What participants have shared

“I really enjoy Brad as a trainer! He is knowledgeable, non-judgmental and fosters an environment that is safe and open.”

— Session Participant

“Appreciated how content was specifically tailored for our unique work. It was a fresh, grounded approach to applying customer service tools. Appreciated the humor and analogies. Moved at a good pace through material. Appreciated the format as a conversational lecture rather than a dry Power Point.”

— Session Participant

Ready to explore what’s possible?

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If your organization is looking for practical support, meaningful learning, or a trusted partner in navigating change, Brad Taylor Group would be glad to start a conversation.